Privacy Policy

PRIVACY POLICY

Golden Connection Staffing Group | goldenconnectioncc.com

Effective Date: May 18, 2026  |  Last Updated: May 18, 2026

1. Introduction

Golden Connection Concierge Care LLC, doing business as Golden Connection Staffing Group ("GCSG," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goldenconnectioncc.com, use our mobile application, or engage with our services.

By accessing or using our website or mobile application, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you submit an application, create a profile, contact us, or sign documents. This may include:

• Full name, address, phone number, and email address
• Professional license numbers and expiration dates
• Employment history and professional references
• Social Security number — for employment and background check purposes only
• Date of birth and government-issued ID information
• Vaccination and health records required for clinical placement
• Direct deposit and banking information for payroll
• Background check consent and results

2.2 Information Collected Automatically

When you visit our website or use our mobile application we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Device type and operating system
• Referring URLs and search terms
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third parties including background check providers, the Ohio Bureau of Workers Compensation, the Ohio Department of Health STNA registry, Nursys license verification, Ohio License Center, and the OIG Exclusion Database.

3. How We Use Your Information

GCSG uses the information we collect for the following purposes:

• Employment processing — onboarding, credentialing, and placement of clinical staff
• License verification — verifying nursing licenses, certifications, and registry status
• Background checks — conducting required BCI and FBI background screenings
• Payroll processing — processing W-2 employee payroll and direct deposit
• Compliance — maintaining compliance with OSHA, HIPAA, and Ohio state law
• Communication — sending shift confirmations, credential reminders, and updates
• Platform operation — operating and improving our website and mobile application
• Legal obligations — complying with applicable laws, regulations, and legal processes
• Safety — protecting the safety of patients, clinicians, and facilities

4. How We Share Your Information

GCSG does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

4.1 Healthcare Facilities

With your consent, we share relevant credential information with healthcare facilities where you are being placed. This includes license numbers, background check clearance, and certifications. We do not share your Social Security number, banking information, or personal health information with facilities.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our business including background check providers, payroll processors, platform providers, electronic signature services, cloud storage providers, and workers compensation insurers. All service providers are required to protect your information in accordance with applicable law.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect the safety of any person or to address fraud or security issues.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Data Security

GCSG implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure encrypted storage, access controls, SSL/TLS encryption for data transmission, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. If you believe your information has been compromised please contact us immediately at (419) 205-5725.