Staffing with Skill, Integrity, and Heart

DIRECT SUPPORT PROFESSIONALS (DSP) SERVICES

 Credentialed DSPs Ready to Serve Ohio's DODD-Certified Providers

Golden Connection Staffing Group connects DODD-certified provider agencies across Ohio with Direct Support Professionals who are credentialed, vetted, and ready to serve. We are nurse-led, which means every DSP we place is verified through the same rigorous, RN-supervised process we built our reputation on. When you partner with us, you keep your focus on the individuals you serve while we carry the weight of recruiting, credentialing, and scheduling.

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The Golden Connection Difference

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Nurse-Led Credentialing

Every DSP is verified under RN supervision, not by a recruiter working from a checklist.

We confirm each credential at the primary source and track recertification dates so coverage never lapses.

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Fast Crisis Response

Staffing gaps do not wait, and neither do we.

Choose the tier your situation demands: Standard 72-hour, Priority 24-hour, or Crisis under-four-hour response.

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Person-First Culture

We train every DSP to honor dignity, autonomy, and self-determination.

The individuals you serve lead their own lives; our professionals support those choices with skill and heart.

What Every GCSG DSP Brings

Verified Before They Step Onsite.

Required

  • Age 18+ with valid government ID
  • High school diploma or GED
  • BCI (Ohio Bureau of Criminal Investigation) background check
  • FBI background check (for residents under 5 years in Ohio)
  • Ohio Abuser Registry check
  • Nurse Aide Registry check (clear)
  • DODD MyLearning account
  • DSP Initial Training certificate
  • 8-Hour DSP Annual Training certificate (current)
  • HIPAA Training certificate
  • First Aid certification (current)
  • CPR certification (current)
  • TB test (current)

Optional / Advanced

  • Category 1 Medication Administration (oral, topical, inhalant)
  • Category 2 Medication Administration (G/J tube)
  • Category 3 Medication Administration (insulin)
  • Behavior support specialization
  • CPI (Crisis Prevention Institute) or equivalent de-escalation training

Hourly and live-in rates depend on the level of care. Call us at (419) 205-5725 (24/7 on-call) for a personalized quote — most families get a quote during the free assessment.

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Who We Serve

We partner with DODD-certified provider agencies of every size and setting across Ohio. Wherever individuals with developmental disabilities are supported, we can supply the credentialed professionals who help your programs run.

  • Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IID)
  • Residential DODD-certified providers (group homes, supported living)
  • Day programs and adult day support
  • Community-based programs and supported employment
  • Family-led waiver-funded homes
  • Many of GCSG's first conversations have been with in-home Individual Options providers — this card signals that we serve them too.

Our Staffing-Only Model

Golden Connection Staffing Group is a healthcare staffing agency, not a DODD-certified provider. We supply qualified Direct Support Professionals to DODD-certified provider agencies who retain full responsibility for Individual Service Plans, behavior support plans, clinical supervision, MUI/UI reporting to DODD, and Medicaid waiver billing. This separation lets you focus on individual outcomes while we handle the recruiting, credentialing, and scheduling pressure.

Candidate sourcing Individual Service Plans (ISPs)
Credential verification Behavior support plans
Background checks On-site supervision
Scheduling Clinical and programmatic oversight
Contracting MUI/UI filing with DODD
Payroll / Gusto Medicaid waiver billing
Insurance compliance
Billing

Service Tiers

1

Standard — 72-hour lead time

For planned coverage, regular schedules, and ongoing assignments.

Best for predictable staffing gaps.

Contact agency for rate quote.

2

Priority — 24-hour lead time

For next-day coverage of called-off shifts or short-notice needs.

Contact agency for rate quote.

3

Crisis — under 4 hours

For emergencies, no-call/no-shows, and surge needs.
Premium pricing.

Contact agency for rate quote.

Serving DODD Providers Across All of Ohio.

Our home office is in Toledo, and our credentialed DSP network reaches every region of the state. Wherever your programs operate in Ohio, we can staff them.

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Northwest Ohio

Toledo, Bowling Green, Findlay, Lima, Defiance

Central Ohio

Columbus, Dublin, Westerville, Newark, Lancaster

Northeast Ohio

Cleveland, Akron, Canton, Youngstown

Southwest Ohio

Cincinnati, Dayton, Hamilton, Springfield

Southeast Ohio

Athens, Marietta, Zanesville, Chillicothe

Don’t see your town? Call us — if you’re in Ohio, we can almost always staff a caregiver in your area.

How It Works

1

Request a DSP

Submit a staffing request form or call our 24/7 on-call support line at (419) 205-5725.

2

We Match & Credential

Within your service tier window, we present credentialed candidates ready for placement.

3

They Start Strong

Your DSP arrives on time, fully prepared, with all paperwork complete.

Frequently Asked Questions

Do we need to be DODD-certified to work with GCSG?

Yes. We only place DSPs at DODD-certified providers. The certified provider retains all DODD responsibility for the individuals served.

Are GCSG DSPs your employees or independent contractors?

We manage all credentialing, scheduling, and payment, so you receive a ready-to-work professional without the administrative load.

Who is responsible for filing MUI/UI reports?

The DODD-certified provider files MUI/UI reports with DODD. GCSG DSPs are mandatory reporters under ORC 5123.61 and must immediately notify the provider supervisor; the provider then files with DODD.

How do you verify DSP credentials?

Through an RN-led credentialing process: every required database check, primary-source verification of each credential, and ongoing recertification tracking so nothing lapses mid-assignment.

Can DSPs administer medications?

Only DSPs certified in Medication Administration Categories 1, 2, or 3 may do so. We mark each DSP's certifications on their profile so you always know what they are cleared to perform.

Do you accept Medicaid waiver billing?

No. GCSG bills the provider agency directly on Net 15 terms. The provider, as the certified entity, bills Medicaid waivers.

What's your service area?

All of Ohio — statewide.

Ready to Strengthen Your Staffing Bench?

Tell us what your programs need and which tier fits your timeline. We will match credentialed Direct Support Professionals who are ready to serve the individuals in your care.